Shipping Policy

• Flat Rate Shipping: PKR 250 per order, regardless of order size or weight.
• Applies to: All locations in Pakistan – urban cities (e.g., Karachi, Lahore, Islamabad) and rural areas.
• Why Flat Rate?: Our flat rate covers secure packaging and reliable delivery for all products, from delicate jewelry to bulky toys, ensuring consistency and fairness.

• Carriers: We partner with trusted couriers like TCS, Leopards Courier, and other local services to ensure safe delivery.
• Packaging:
  • Toys are packed to prevent damage, with extra padding for bulky items.
  • Tech & gadgets are shipped in protective packaging to ensure safety.
  • Jewelry is securely packed in tamper-proof envelopes for added security.

• Urban Areas (e.g., Karachi, Lahore, Islamabad, Faisalabad):
  • Estimated delivery: 3-5 business days after order processing.
• Rural Areas (e.g., smaller towns, villages):
  • Estimated delivery: 5-7 business days after order processing.
• Note: Delivery times are estimates and may vary due to weather, holidays, or courier delays. Rural deliveries may take slightly longer due to limited courier reach.

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed after 5 PM PKT or on weekends/holidays are processed the next business day.
• You’ll receive a confirmation email or SMS with tracking details once your order ships.

• We ship to all areas in Pakistan, including urban and rural locations.
• Restrictions: We do not ship to P.O. boxes or APO/FPO addresses.
• Some products (e.g., batteries, liquids in toys or gadgets) may have shipping restrictions due to courier regulations. Check product pages for details.

• Once your order ships, you’ll get a tracking number via email or SMS.
• Track your order on our website (cnetwork.shop/track-order (#)) or the courier’s website.
• For rural deliveries, tracking updates may be limited, but we’ll keep you informed.

• Delays may occur due to unforeseen circumstances like weather, strikes, or courier issues.
• We’ll notify you via email or phone if there’s a delay and work to resolve it quickly.

• Damaged Items: If your order arrives damaged (e.g., broken toy, scratched gadget), contact us within 7 days at cnetwork.shop77@gmail.com or 0300-3043043 with photos of the damage. We’ll arrange a replacement or refund.
• Lost Orders: If your order doesn’t arrive within 10 business days (urban) or 14 business days (rural), contact us, and we’ll investigate with the courier.
• High-Value Items: Jewelry orders are shipped with extra security, and we’ll prioritize resolving any issues.

• Website: cnetwork.shop (#)
• Email: cnetwork.shop77@gmail.com
• 82AM–6 PM PKT).